The catalog says saved or offline
The launcher could not reach the current online catalog, so it loaded its built-in copy. You can still browse. Check your connection, then use Settings → Check now.
Support
Start with the
right fix.
Clear steps for the problems the launcher can actually diagnose.
Launcher troubleshooting
Match what you see.
Your downloads and history are kept between launcher sessions. Do not delete a partial download unless you want to restart it from zero.
A download is paused or failed
Open Downloads and choose Resume. If the file check fails, the incomplete package is removed automatically so a damaged installer cannot be opened.
An installed app is missing
Finish that product’s own setup, then return to the launcher or focus its window again. The Installed page rescans the standard locations on your PC.
Windows shows a warning
Current builds are not commercially code-signed, so Windows may ask for confirmation. Check the version on the release history and only use files from crackmac.nl.
Useful when reporting a problem
Bring the exact details.
In the launcher, open About → Open diagnostic folder. Include the launcher version, product name, what you clicked, and the latest log file. Do not include passwords or personal files.
Common questions
Where are completed downloads?
Open Downloads in the launcher. Completed packages remain listed there and can be shown in File Explorer.
Can I use the launcher offline?
You can browse the saved catalog and open detected products. Starting a new download requires a connection to its package server.
Does canceling uninstall a product?
No. Canceling only stops that download. Use the Installed page to run a product’s own uninstaller.